Frequently Asked Questions

Check-in and Check-out

  • Check-in after 4:00 pm
  • Check-out before 11:00 am

Cancellation Policy:

  • Standard: 3 days prior to arrival
    December to April: 7 days prior to arrival
    (Exceptions may apply. Subject to change)
  • Early departure fee will be applied at a minimum of 1-night room and tax
    (Exceptions may apply. Subject to change)

Resort Fee

  • $35 plus tax per room, per night

Resort fee includes:

  • Valet Parking and self parking
  • Shuttle to Beach and Downtown Naples (5th Avenue)
  • WiFi
  • Local telephone calls
  • Pool towels and chairs
  • Chairs, towels and umbrellas for the beach
  • Access to fitness center
  • Access to sauna and steam room
  • Business center

Pet Policy

  • Dog-friendly. $75 Non-Refundable Pet Fee per room. Max 2 dogs at 40 lbs weight limit per animal. A $350 deposit will be held on a valid credit card until departure
  • Vacation Cottages are not pet-friendly

General Policies:

  • Minimum age of guest to check in is 21
  • Minors must be accompanied by an adult over 21 years old
  • No Smoking Permitted. The hotel has designated smoking areas


  • The hotel has Valet Parking and self parking
  • Valet parking is included in the Daily Resort Fee. Parking is limited to one vehicle per room
  • We do not permit trailers, boats, RV’s or any commercial vehicles

Fitness Center

  • Full access to the fitness center is included in the resort fee


  • 11% total Tax (6% sales tax + 5% occupancy tax)
  • The daily resort fee is subject to tax