We are closely monitoring the Centers for Disease Control and Prevention (CDC) statements regarding the Coronavirus (COVID-19) and following guidelines from the CDC and the local health departments. The well-being of our guests and employees is of the utmost importance.
We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and employees. For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.
CDC APPROVED DISINFECTING & SANITIZING PRODUCTS:
Take-out and Delivery
High Touch Objects
Staff Safety Protocols
Changes inCancellation Policies
In response to changing marketplace conditions, Naples Bay Resort & Marina is committed to ensuring our customers experience flexibility during these challenging times. We understand the need for increased flexibility with travel planning right now. We have eliminated our cancellation policies until further notice. This will allow our guests more time to adjust their travel plans. Guests who have booked fully Pre-Paid reservations or Cottage Reservations will be permitted to postpone their stays and re-book at a later date within twelve months from the original arrival date. Thank you for your support and your loyalty. We will keep our website updated through this fluid situation and look forward to welcoming you to Naples Bay Resort & Marina.
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We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.